How 4Drive Oman handles your information
4Drive Oman operates a booking platform that connects travelers with local rental companies in Oman. This policy explains what data we collect, why we need it, and how we protect it. Last updated: January 2025.
When you submit a booking request through our platform, we collect your name, email address, phone number, travel dates, and vehicle preferences. This data is necessary to process your reservation and connect you with the rental company.
Our website uses cookies to track visits and improve functionality. Analytics tools (Google Analytics) record anonymous usage patterns - pages viewed, session duration, device type. No personally identifiable information is stored in cookies without your consent.
Contact details you provide go directly to the rental company handling your booking. We keep a copy to send confirmation emails, vouchers, and support messages. Email addresses may receive updates about your reservation or occasional service announcements - you can unsubscribe anytime.
We do not sell or rent your information to third parties. Data sharing happens only with the specific rental partner fulfilling your order, and with payment processors if you choose to make an advance payment online.
Our booking widget is powered by an external reservation system. When you fill the form, data passes through their servers under their own privacy terms. Payment processing (when applicable) uses secure gateways that comply with PCI-DSS standards - we never store full card numbers.
The site embeds Google Maps for location display. Google's privacy policy applies to map interactions.
Personal information resides on secure servers with encrypted connections (SSL). Access is restricted to authorized personnel who need it to process bookings or answer inquiries. We retain records for accounting and legal requirements, typically up to two years after the rental period ends.
No system is completely immune to breaches, but we apply industry-standard safeguards - firewalls, regular backups, software updates.
You can request a copy of the data we hold about you, ask for corrections, or request deletion (subject to legal obligations). Contact us at [email protected] or call +968 2447 1926 with such requests. We respond within 30 days.
If you believe we mishandled your information, you have the right to lodge a complaint with relevant data protection authorities in your jurisdiction.
We update this document as our practices evolve or regulations change. The date at the top reflects the latest revision. Continued use of the platform after changes means you accept the updated terms.
For questions about this privacy policy, reach out to our team at Al Khuwair Street 33, Muscat, Oman, or via the contact details above. Office hours: Saturday to Thursday, 8:00 AM - 8:00 PM (GST).